Safe People and Resource Resilience

This focus area of our sustainability strategy covers the range of activities that align with our Safety, Health and Environment Management System (SHEMS). It captures the value created for our service clients by delivering safety, health and environment related services; from legal compliance to long term asset value protection. It emphasises the role Sonae Sierra can play in supporting eco-efficiency by providing a test bed to prove the viability of resource resilience initiatives within our own investment portfolio.

Operating Context

  • Increasing regulation governing safety, health and environmental (SHE) aspects
  • Pressure from investors and other stakeholders to ensure that Sonae Sierra operates according to high SHE standards
  • Shortages of natural resources will lead to an increase in their costs, demanding a new approach to the way we develop and manage assets

Our Approach

  • Embed resource resilience strategies and a best in class Safety, Health & Environmental Management System (SHEMS) across all our corporate operations
  • Promote the uptake of SHEMS and resource resilience across our investment portfolios
  • Encourage our clients to implement safe people and resource resilience on their own assets by demonstrating the business case and delivering sustainability services
  • Position ourselves as experts in energy, water and waste strategies for retail assets.

Intended Results

  • Ensure that risks towards people, assets and ecosystems are minimised
  • Increased competitiveness and supporting our clients’ long term profitability by addressing social and environmental challenges

Shared Value Created

  • Operational efficiencies & risk management
  • Enhanced reputation
  • Long term asset value protected
  • Lower environmental impact
  • Reduced costs/ new income for clients
  • Higher quality service for clients, tenants & visitors
  • Stakeholder engagement

Our performance to date

As we define our key performance indicators for this focus area, we will draw on our achievements to date with respect to our SHEMS. This includes energy efficiency, water efficiency, waste management and recycling, biodiversity and habitats, and safety and health.
The following charts illustrate our progress against the key performance indicators that have guided actions with respect to each impact.

Not only have we consistently improved our environmental performance, but we have avoided over €22.9 million in costs in 2016 from eco-efficiency improvements in energy, water and waste introduced since 2002.

    Electricity efficiency (excluding tenants) of our owned portfolio (kWh/m2 mall and toilet area)

      GHG emissions of our owned portfolio and corporate offices - GHG Protocol scopes 1 and 2, plus business air travel (tCO2e/m2 GLA)

        Water efficiency (excluding tenants) of our
        owned portfolio (litres/visit)

          Total waste recycled as a proportion of waste produced (% by weight, across owned portfolio)

            Proportion of completed development on previously developed land (% by area)

              Global frequency rate of level three, four and five category accidents per million visits in shopping centres

                Global injury rate among Sonae Sierra workforce (direct employees and supervised workers)

                More information

                A list of the long term objectives related to the Safe People and Resource Resilience focus area can be downloaded from the Reports page of our website.

                For more on our historical performance, further key performance indicators and our management approach, see our 2016 Economic, Environmental and Social Report here.

                For examples of our Safe People & Resource Resilience initiatives in action, see case studies.

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